We lay out a basic step-by-step process centred around a relational approach to sales. Attendees will learn how to create an outstanding buying experience that not only increases the chances of closing a sale; it also increases the chances of repeat and referral business from satisfied customers.
Through a combination of lectures, group discussions and case studies, participants will also learn how to:
|4 Elements of Training|
|4 Levels of Learning and Skill Development|
|Elements of Success|
|What Customers Hate|
|Most Common Objections|
|Why Customers Quit|
|Sources of Opportunities|
|Improving the Odds by Appointments|
|Product and Inventory Knowledge|
|Value vs. Price|
|Sales Process Overview|
|First Impressions – 4 Key Elements|
|Meeting and Greeting|
|Qualifying Needs and Selection|
|Presentation and Demonstration|
|Facility Tour and Trade Appraisal|
|Structuring and Presenting the Proposal|
|Negotiating and Closing|
|Business Office Turnover|
|Delivery and Follow Up|
|Working for Referrals|
|Building the Relationship|
The small group nature of our training seminars and workshops ensures that every participant has a chance to engage in the discussion and learning process. The 2-Day Sales Process workshop integrates lectures, group discussions, PowerPoint presentations, case studies and daily review and recap.
We provide all instructional materials including an in-depth workbook and a 2-page laminated copy of the sales process and performance standards for easy reference. Upon completion, participants will be presented with a framed certificate of accomplishment.
We provide all instructional materials including an in-depth workbook and framed certificate of accomplishment presented to each participant upon completion.
We have a proven track record of turning people into top performers. Plus, our training programs come with the best guarantee in the business – If an attendee is terminated or quits within 90 days of course completion, we’ll train their replacement for FREE. Let’s talk about how our 2-Day Sales Process workshop can help achieve your full potential.Contact Us